Frequently Asked Questions (FAQ)
Have Questions? We’re Here to Help.
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At Amax Logistics, we believe in clear communication and exceptional service. Below are answers to some of the most common questions about our dispatch services.
1. What does Amax Logistics do?
Amax Logistics provides professional truck dispatch services for owner-operators and small trucking companies. We help you find profitable loads, negotiate competitive freight rates, communicate with brokers, plan efficient routes, and manage dispatch-related paperwork so you can focus on driving.
2. What types of trucks do you dispatch?
We dispatch a variety of equipment, including:
Dry Vans
Reefers
Flatbeds
Box Trucks
Hotshots
Power Only Units
Other commercial equipment
If you’re unsure whether we can support your equipment, contact us and we’ll be happy to help.
3. Do you work with new owner-operators?
Yes! Whether you’re just starting your trucking business or have years of experience, we’re here to help you grow. We work with both new owner-operators and established carriers.
4. How do I get started?
Getting started is easy.
Contact Amax Logistics.
Complete our carrier information form.
Submit the required documents.
Tell us your preferred lanes and equipment.
We begin finding and booking loads for you.
5. Do you require long-term contracts?
No. We believe our service should earn your trust through performance. Our goal is to build long-term relationships by delivering excellent results.
6. How do you find loads?
Our dispatch team uses industry resources, load boards, broker relationships, and market expertise to locate freight that matches your equipment, preferred lanes, and business goals.
7. Do you negotiate freight rates?
Yes. We negotiate with brokers to help secure competitive rates and maximize your earning potential whenever possible.
8. Which states do you serve?
Amax Logistics provides dispatch services for carriers operating throughout the continental United States.
9. What information do you need before dispatching my truck?
Typically, we’ll ask for:
MC Number
DOT Number (if applicable)
Certificate of Insurance
W-9
Signed Dispatch Agreement
Equipment information
Preferred lanes and operating areas
10. How quickly can I start?
Once we receive your required documents and complete your onboarding, we can often begin searching for loads the same day or the next business day.
11.What are your business hours?
Monday – Friday: 8:00 AM – 6:00 PM (EST)
Saturday: 9:00 AM – 2:00 PM (EST)
Emergency support may be available for active dispatch clients.
12. Why should I choose Amax Logistics?
At Amax Logistics, we are committed to helping owner-operators succeed. We provide:
Dedicated dispatch support
Professional communication
Reliable broker coordination
Competitive rate negotiation
Efficient route planning
Personalized customer service
A partnership focused on your success
Your business goals become our priority.
Still Have Questions?
We’re here to help.
If you didn’t find the answer you were looking for, our team would be happy to assist you.
📞 Call Us: (317) 2287016
📧 Email: dispatch@amaxlogistics.com
Ready to Keep Your Truck Moving?
Partner with Amax Logistics and let us help you maximize your miles, increase your profits, and reduce the stress of managing freight.
Amax Logistics
Maximum Loads. Maximum Profit. 🚛